我們非常重視個人資料的保密和安全。我們致力於在為您提供個人化服務的同時，尊重您的私隱和個人選擇。
此私隱政策旨在向您提供清晰、簡單而全面的資訊，說明您提供予我們的個人資料或我們透過不同接觸點（例如精品店、客戶服務部、dior.com、社交媒體、數碼應用程式、活動）與您進行互動所收集的個人資料之處理方式；您的個人資料可能會傳移至第三方的可能性；以及您在管理個人資料和保護私隱的過程中所能行使的權利及選擇。
在此私隱政策中，您將了解以下相關資訊：
根據本私隱政策詳述，「Dior」、「我們」、「我們的」指您分享個人資料的對象：
Christian Dior Couture S.A.（總部），為受法國法律管轄的股份有限公司，總部設於法國巴黎第8區30 avenue Montaigne，在巴黎公司與商業註冊處登記，註冊編號為612 035 832，Christian Dior Couture財務總監為Hien Tran Trung先生；
以及Christian Dior Hong Kong Ltd.，為受香港特別行政區法律管轄的股份有限公司，設於34/F, Dorset House, Taikoo Place, Quarry Bay, Hong Kong，由Thierry Ta擔任財務總監；
以及您與其分享資料的任何Christian Dior Couture子公司
(Christian Dior Couture)
Parfums Christian Dior（總部），為受法國法律管轄的股份有限公司，公司總部設於法國巴黎33, avenue Hoche, 75008，在巴黎公司與商業註冊處登記，註冊編號為552 065 187，行政總裁為Laurent Kleitman先生，而
Parfums Christian Dior Hong Kong Limited為受香港特別行政區法律管轄的公司，登記辦公地址為34/F, Dorset House, Taikoo Place, Quarry Bay, Hong Kong，由Ariel Gentzbourger擔任亞太區區域總經理，
以及您與其分享資料的任何Parfums Christian Dior子公司
(Parfums Christian Dior)
根據與個人資料相關的現行規定，特別是與個人資料處理以及資訊自由流通的自然人保護法相關的2016/679歐盟法規（下稱「RGPD」），Christian Dior Couture及/或Parfums Christian Dior為資料處理責任方。
「個人資料」指能夠直接（例如您的姓名）或間接（例如透過專屬的客戶ID編號）辨明您身份的任何資料。
我們所收集的個人資料取決於我們進行互動的接觸點，並受限於個人資料與該互動方式的相關和合適程度。 瀏覽Dior.com、官方網店、數碼應用程式並檢視我們的產品、資料和優惠之網站訪客，可選擇以無法識別其個人身份的方式造訪我們的網站、精品店和社交媒體。 除非您選擇透過該等接觸點與我們進行互動，例如在我們的網站上購物；註冊我們的其中一項計劃或服務；在網上發表意見或讚好，否則我們的資料收集將受限於針對網站訪客而使用的「Cookie」。
對於註冊計劃或服務的客戶及其他個人，我們必須向您收集某些相關資料。 我們所收集的資料將與某項交易以及我們與您的整體關係相關。 例如，若您在Dior.com、官方網店或我們的精品店購物，我們必須收集資料，方可處理（並在相關情況下，履行並運送）您的訂單。對於註冊計劃或服務的客戶及其他個人，我們一般會收集您的聯絡資料、首選聯絡方式，以及有助我們向您提供您可能感興趣的產品或服務建議的資訊。 我們可能會以集中的方式管理客戶相關的資料，使資料有條理地匯集於一處，以便我們管理與您的關係，以及您的選擇和喜好。
根據您提供或分享的資料，個人資料可包括以下的相關資訊：
在購物方面，您的銀行資料將以加密方式儲存於Dior伺服器。付款操作將經由一個已通過PCI-DSS認證的安全支付平台來完成，此外還會配合其他監控操作，以確保購物過程安全並防禦詐騙。
在向Dior申請職位的過程中，我們可能會收集以下資料：
若您的聯絡方式有任何變更，請及時以書面通知我們。
在維繫雙方關係的過程中，我們可能會透過以下接觸點收集個別資料：
每份與我們的計劃和活動相關的個人資料收集表格，均會以星號標註Dior所需的必填個人資料。如果您未提供星號標註的資料，我們有可能無法回應您的請求或為您提供所需服務。其他資料則為可選填項目，能幫助我們更了解您，並能改善我們之間的溝通，讓我們為您提供更好的服務。
為了維護我們的客戶關係，根據您個人資料的收集情況，我們會將其用於：
在職位申請的過程中，我們會使用您的資料來進行求職管理和跟進。
根據您個人資料的收集情況，處理您個人資料的法律依據為：
我們僅出於滿足您的需求或根據我們的法律或商業義務之目的儲存您的個人資料，且僅會在為達成這一目的之所需期限內儲存您的個人資料。
一般情況下，您的個人資料在我們的資料庫中的保存期限為：
如果您的電腦安裝了Cookie，其儲存期限將不會超過13個月。
如果我們不再需要使用您的個人資料，我們將從系統和記錄中將其刪除或匿名，由此無法再從中識別您的身份。
您的個人資料將由與您的請求相關的Dior部門接收。在為滿足上述目的所需的情況下，我們將確保只有具備資格的人員方能存取您的個人資料。
我們只會在必要情況下，使用無法直接識別身份的方式將您的資料發送至：
您亦可透過連結或從其網站選擇向我們的合作夥伴、廣告商或子公司披露您的個人資料。請注意，此等網站擁有各自的私隱政策。
我們亦有可能向您提供使用您社交媒體登入的機會。請注意，在此情況下，您將與我們分享您的個人檔案資料。所分享的個人資料取決於您的社交媒體平台設定。請注意，此等社交網站擁有各自的私隱政策。
另外，在應您的要求或在您同意的情況下，我們可能會將有關您求職申請的資料，分享予全球各地LVMH集團旗下的其他公司作為招聘用途。
我們已採取合理及適當的預防措施，使您的資料免於損失、濫用、篡改、毀壞或被未經授權的第三方存取。
我們亦要求合作夥伴和集團旗下公司採用同等程度的資料保護措施。 有關措施經過評估及更新，以應對新威脅和挑戰，並符合有業務營運的國家之新法定要求。
當您在dior.com、官方網店、數碼應用程式建立帳戶，或向我們提交您的求職申請時，必須輸入一個符合安全要求的個人密碼，這是本私隱政策中的條件之一。
由於Dior在全球多國均有業務營運，所以您的某些資料可能會由您居住國家以外的地方收集、存取或儲存。您須知道各地的資料保護和安全要求可能有所不同，所以您的資料可能無法得到與您居住國家同等程度的保護。然而，Dior和我們集團旗下的公司已採取保護措施，以確保不論您的資料位於何地，均得到適度的保護，例如使用歐盟（被視為擁有全球最全面的資料保障法律）認可的資料傳輸方式。我們亦要求代替我們接收個人資料的第三方合作夥伴，履行相關的適用資料傳輸義務。
為遵守適用法律及要求之規定，Dior及其集團旗下的公司已採取措施，以就我們（或我們的第三方）所持有的個人資料履行相關的個人權利。所涉及的權利包括知悉我們所持有的資料或取得複印本的權利，以及修改您的個人資料、要求刪除或反對處理您的個人資料的有限權利。我們建議將個人資料託付給我們的人士保持資料的及時性（例如更新您的電郵地址、住址或電話號碼），以確保我們檔案內關於您的個人資料正確無誤。我們亦建議消費者更新其喜好設定，例如與產品相關的喜好，以及我們與其聯絡的頻密度，以便我們根據您的期望和需要，為您提供個人化的服務。最後，我們向個人提供隨時撤銷同意我們的計劃和優惠的權利。如欲撤銷同意或行使此等其他權利，請利用Dior.com、官方網店、數碼應用程式上的聯絡我們連結，或發送電郵至contact@diorbeauty.hk。對於希望存取其個人資料的人士，我們會要求進行身份驗證，以確保我們不會將個人資料提供予未經授權人士。
Dior已為涵蓋範圍內的所有個人，採取本私隱政策中提及的資料保護和安全措施。另外，我們亦已根據地方或區域要求，識別並採取資料保護和安全措施。而採取的措施包括歐盟/歐洲經濟區居民必須遵守的《一般資料保護規範》（簡稱GDPR；歐盟法規編號：2016/679）。
GDPR賦予資料當事人以下權利：
您亦有權決定在不幸身故或遇上外來的種種情況時，您的個人資料將執行的保護指引和指令。
您亦有權聯絡您所在國家/地區的資料保護機構，以就Dior的資料保護和私隱政策提出申訴。
如果您希望行使上述權利，或您對我們如何處理您的個人資料有任何疑問或投訴，請根據以下方式聯絡我們。
在處理您的請求前，我們可能會要求您提交身份證明資料以及與您的請求相關的詳細資料。
Dior已採取各項措施，以確保我們不會收集或維護來自13歲以下兒童的任何資料。若我們得悉我們錯誤地收集到來自13歲以下兒童的任何資料，我們會立即清除有關資料，除非我們須就有關人士或其父母或監護人提出的疑問或查詢作一次性的回應。
Dior美妍客戶服務熱線： (852) 2970 0608
電郵地址：contact@diorbeauty.hk
辦公時間：星期一至五上午 10:00 至下午 12:30 及下午 2:00 至 6:00 ，星期六及公眾假期除外
本部分詳述dior.com網站的Cookie管理政策。
其旨在讓您了解在您瀏覽本網站時我們處理的瀏覽資訊來源和用途，以及您的相關權利。
甚麼是COOKIE？
瀏覽我們的網站時，在您選擇啟用Cookie的情況下，我們可能會通過您的網絡瀏覽器，在您的設備（電腦、智能手機、平板電腦）上儲存一個文字檔。
此文字檔即是Cookie。Dior可在其有效期或儲存期限內，於您下次瀏覽時識別您的設備。
只有Cookie的發出者可以讀取或修改Cookie中儲存的資料。
您可參閱下方關於由Dior或第三方儲存於您的設備上的Cookie資訊，以及在您的設備上刪除/停用Cookie的方法。
DIOR.COM及SHOP.DIORBEAUTY.HK網站發出的COOKIE有何用途？
Cookie有多種類型，當中部分由Dior及其供應商直接發出，亦有一些由第三方公司發出。
您瀏覽我們的網站時，可能會有不同類型的Cookie儲存於您的設備上。
必要型Cookie是瀏覽我們網站必不可少的Cookie，可確保訂單流程順暢執行。刪除此類Cookie會導致瀏覽故障，以致無法提交訂單。此類Cookie可能會由Dior或其供應商儲存於您的設備上。
分析型和個人化Cookie並非瀏覽網站所必需的Cookie，但能夠方便搜尋，提升您的購物體驗。
廣告型Cookie亦非瀏覽網站所必需的Cookie，但能夠為您提供更合適的廣告。
如果您的設備有多人使用，以及在同一設備上設有多個網絡瀏覽器，我們無法確保針對您設備的服務和廣告僅配合您本人對設備的使用習慣，而非他人對此設備的設置。在此情況下，您須自行決定是否與他人共用設備和您的網絡瀏覽器Cookie設定配置，並須承擔有關責任。
第三方在本網站上發出和使用Cookie，須遵守第三方的私隱政策。這些並非瀏覽本網站所必需的Cookie。
我們可能會在本網站的第三方應用程式中包含Cookie，以便您與他人分享本網站的內容，或讓他人知悉您曾瀏覽過的網站內容或您對本網站內容的看法。Facebook、Twitter、Instagram、Pinterest等社交網絡的「分享」、「讚好」按鈕亦有此類作用。
提供此類應用按鈕的社交網絡，可通過此類按鈕識別您的身份，即使您在瀏覽本網站時並未使用此類按鈕。社交網絡收集有關您瀏覽本網站的資訊及與其所持有的個人資料相關的資訊所採用的流程不受我們控制。請查閱此等社交網站的私隱政策。
管理儲存於您的設備上的COOKIE
透過點擊此處、Cookie橫額或dior.com頁腳，您可以決定是否透過Cookie設定工具將Cookie儲存在您的設備上。
您亦可按照意願自行設置網絡瀏覽器，在您的設備上接受及儲存Cookie，或停用Cookie。
每個網絡瀏覽器的配置各有不同。您的網絡瀏覽器的輔助說明選單中通常載有相關描述。請前往查閱配置您的瀏覽器之方法，了解如何變更您的Cookie設定。
請注意：您在網絡瀏覽器上針對接受或停用Cookie所作出的設定，將會改變您的互聯網瀏覽體驗，並影響部分需要使用此等Cookie方可享用的服務。例如，如果停用必要型Cookie，您可能無法再在本網站上提交訂單。
看到因應您的瀏覽喜好而提供的特別優惠和廣告有何好處？
此項功能的目的旨在向您顯示最為相關的優惠和廣告。有見及此，Cookie技術會根據您瀏覽本網站的記錄進行推斷，使我們能夠即時向您展示您最感興趣的內容。
您透過您的設備瀏覽網站時，您表示感興趣的內容，會決定本網站的廣告資源，使其能夠向使用者提供服務，而有關服務通常都是免費的。無可置疑，您會寧願看到切合您需要的優惠和廣告，而非您完全不感興趣的內容。同樣，Dior和廣告商都希望其提供的優惠和廣告，能夠向感興趣的網絡使用者顯示。
若本私隱政策出現修改，我們將在網站上發佈特別聲明，或通過電子通訊以個人化提醒的方式告知您政策修改的消息。
更新日期：2022年9月7日
Confidentiality and security of your personal data are important to us. We are committed to offering you personalized services while respecting your privacy and choices.
The purpose of this Privacy Policy is to inform you in a transparent, simple and complete manner about the processing of the personal data that you provide or that we collect through the different touchpoints you use to interact with us (e.g. in store, Customer Department, dior.com, social media, digital apps, events), about their possible transfer to third parties as well as your rights and options to control your personal data and protect your privacy.
In this Policy you will find information on:
When we say "Dior", "us", "our" or "we", we refer to, depending to whom you share your data with as further described in this Privacy Policy:
Being Christian Dior Couture S.A. (headquarter), a limited company governed by French law whose registered office is at 30 avenue Montaigne, Paris 8, France, registered with the Paris Trade and Companies Register under the number 612 035 832 and represented by Hien Tran Trung in his capacity as Administrative and Financial Director of Christian Dior Couture,
And Christian Dior Hong Kong Ltd., a company governed by Hong Kong SAR law whose registered office is at 34/F, Dorset House, Taikoo Place, Quarry Bay, Hong Kong and represented by Thierry Ta in his capacity as CFO,
And any Christian Dior Couture affiliates with whom you share information with
(Christian Dior Couture)
Being Parfums Christian Dior (headquarter), a limited company governed by French law whose registered office is at 33, avenue Hoche, 75008 Paris, France, registered with the Paris Trade and Companies Register under the number 552 065 187, and represented by Laurent Kleitman in his capacity as Chief Executive Officer (CEO),
And Parfums Christian Dior Hong Kong Limited, a company governed by Hong Kong SAR law whose registered office is at 34/F Dorset House, Taikoo Place, Quarry Bay, Hong Kong, and represented by Ariel Gentzbourger in her capacity as Regional Director Asia Pacific,
And any Parfums Christian Dior affiliates with whom you share information with
(Parfums Christian Dior)
Christian Dior Couture and/or Parfums Christian Dior are data controllers under the applicable personal data regulations in particular Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter "GDPR").
"Personal data" means any information that could identify you either directly (e.g. your name) or indirectly (e.g. through a unique client ID number).
The personal data we collect depends upon the touchpoint of our interaction, and is also limited to that which is relevant and appropriate for the interaction. Website visitors who browse Dior.com, online boutique, digital apps and view our products, information and offerings can choose to do so without identifying themselves, and the same applies to in-store and social media browsing. Unless you choose to interact with us via those touchpoints, such as by making a purchase on our site, signing up for one of our programs or services, or posting a comment or a like online, our data collection is limited to the use of ‘cookies’ for website visitors.
For customers and other individuals who sign up for programs or services, we must collect certain relevant information from you. The information we collect is related to the particular transaction as well as our overall relationship with you. For example, if you make purchases from Dior.com, online boutique or in our stores, we must collect information to process (and, if relevant, fulfill and ship) your order. For customers and other individuals who sign up for our programs or services, we generally collect your contact details, contact preferences, and information that will allow us to make recommendations to you about our products or services that may be of interest. We may centralize the information pertaining to our customers so that we have it organized in one place, as this helps us manage our relationship with you as well as your choices and preferences.
Depending on the data you provide or share with us, personal data may include information related to:
Regarding your purchases, your bank details are encrypted through Dior servers. Payments are made via a secure payment platform PCI-DSS certified, supplemented by control measures, to ensure the security of purchases made and to fight against fraud.
In the context of a job application with Dior, we may collect the following information:
We invite you to keep us regularly informed in writing of any change in your contact details.
As part of our relationships, we may collect certain data via the following touchpoints:
In relation to our programs and events, the personal data essential to Dior is indicated by an asterisk on each personal data collection form. If you do not provide the data marked with an asterisk, this may affect the products and services that we can provide to you. Other information is optional and allows us to know you better and to improve our communications and services to you.
As part of our relationship, depending on the context in which your data is collected, we use your data for:
In the context of your application for a job, we use your data to manage and monitor your application.
The legal basis for the processing of your data can be, depending in which context your data is collected:
We only keep your personal data for as long as we need it to reach the purpose pursued, to meet your needs, or to comply with our legal or business obligations.
As a general principle, your personal data will be retained in our client database:
Where cookies are placed on your computer, we shall keep them for no more than 13 months.
When we no longer need to use your personal data, it is removed from our systems and records or anonymised so that you can no longer be identified from it.
Your data are for Dior services dealing with your requests. We ensure that only duly authorised persons can access your personal data when necessary for the above-mentioned purposes.
We communicate your information only where necessary, and if possible in a form that does not allow a direct identification to:
You may also choose to disclose your personal data to our partners, advertisers or affiliates by following a link to and from their websites. Please note that these websites have their own privacy policies.
We may also offer you the opportunity to use your social media login. Please be aware that in this case you are sharing your profile information with us. The personal data shared depends on your social media platform settings. Please note that these social networks have their own privacy policies.
Furthermore, on your request or with your consent, data regarding your job application may be shared with other companies of the LVMH Group worldwide for recruitment purposes.
We have adopted reasonable and appropriate precautions to protect your data from loss, misuse, alteration, destruction or access by unauthorised third parties.
We also require by our partners and group companies to uphold a similar level of protection for your data. The measures are evaluated and updated to address new threats and challenges, as well as new legal requirements in the countries where we operate.
In creating your account on dior.com, online boutique, digital apps or in the context of your job applications, entering a personal password complying with our security requirements is compulsory and part of our privacy policy.
Because Dior operates in many countries across the world, some of your data may be collected, accessible or stored outside of your country of residence. You should know that the data protection and security requirements differ from place to place, and may not offer the same level of protection as those in your home country. Nevertheless, Dior and our group companies have taken steps to ensure an adequate level of protection of your data irrespective of where it is located, such as by using data transfer methods approved by the European Commission (where the data protection laws are considered to be the strongest worldwide). We also require our third-party partners to fulfill applicable data transfer obligations in relation to the personal data that they receive on our behalf.
In accordance with applicable laws and requirements, Dior and its group companies have put in place measures to fulfill the rights of individuals in relation to the personal data that we (or our third parties) hold about them. This includes, for example, the right to know about the data we hold about you or to obtain a copy, and the limited rights to amend your data, request erasure, or object to the processing of your data. We encourage individuals who have entrusted their data to us to keep it current (such as if you change your email address, address or phone number), so that we have your correct information on file. We also encourage consumers to update their preferences with us, such as in relation to products and the frequency of contacts, so that we can personalize our service to your expectations and needs. Finally, we offer individuals the right to withdraw consent from our programs and offerings at any time. To do so, or to exercise any of these other rights, please use our Contact Us link on Dior.com, online boutique, digital apps, or email us at contact@diorbeauty.hk. For individuals seeking access to their data, we also require authentication to ensure that we are not providing personal data to an unauthorized person.
Dior has adopted the data protection and security practices described in this Privacy Policy for all individuals within scope. In addition, we also recognize and have addressed data protection and security measures that are required on a local or regional level. This includes, for example, those required for residents of the European Union/European Economic Area under the EU General Data Protection Regulation (GDPR) 2016/679.
In particular, the GDPR provides the following rights:
You are also entitled to determine your personal data protection guidelines and directives in the event of death or extern circumstances.
You also have the right to contact the data protection authority of your country in order to lodge a complaint against the data protection and privacy practices of Dior.
Please contact us at the contact details below to exercise these rights or if you have any questions or complaints regarding the processing of your personal data.
Note that we may require proof of your identity and full details of your request before we process it.
Dior has adopted practices that are designed to ensure that we do not to collect or maintain any information from children under the age of 13. If we learn that we mistakenly collected any information from anyone under the age of 13, we will purge it immediately, except for responding to a question or inquiry on a one-time basis from the individual or his/her parent or legal guardian.
Dior Beauty Customer Service Hotline: (852) 2970 0608
Email: contact@diorbeauty.hk
Operation hours: 10:00am to 6:00pm, Monday to Friday, except Public Holiday
This section presents our policy for managing cookies on the dior.com website. It aims to explain where the browsing information processed when you visit our website comes from, how it is used, and your rights.
WHAT IS A COOKIE?
When you visit our website, we might, depending on the choices you make, store a text file on your device (computer, smartphone, tablet, etc.) through your web browser.
This text file is a cookie. For as long as it is valid and stored on your device, it will enable Dior to identify your device when you visit the website in the future.
Only the issuer of a cookie can read or modify information stored in it.
Below you will find information on the cookies that might be stored on your device when you visit pages on the dior.com website, either by Dior or by third parties, and how you can delete cookies or refuse to allow them to be stored on your device.
WHAT IS THE PURPOSE OF THE COOKIES ISSUED ON DIOR.COM / SHOP.DIORBEAUTY.HK?
There are several categories of cookies. Some of them are issued directly by Dior and its providers, and some are issued by third-party companies.
Various types of cookies might be stored on your device when you browse our website:
The "essential" cookies are essential for browsing our website, including to ensure that the ordering process runs smoothly. If you delete them it can cause difficulties when browsing our website and make it impossible to place an order. They might be stored on your device by Dior or by its providers.
"Analytical and Personalization" cookies not essential for browsing our website but making it easier for you to conduct searches, optimising your buying experience.
"Advertising" cookies, not essential for browsing but allowing you a more relevant advertising offer.
If your device is used by several people and if one device uses several web browsers, we cannot be certain that the services and adverts delivered to your device are determined based on your use of the device and not on that of another user. It is your decision and responsibility whether you share use of your device and configuration of your web browser’s cookie settings with other people.
Cookies are issued and used by third parties on our website in accordance with these third parties’ privacy protection policies. These cookies are not essential for browsing our website.
We might include cookies on our website applications produced by third parties, which enable you to share our site content with other people or to tell other people what content you have been browsing or your opinions of it. This is true of the “Share” and “Like” buttons for social networks like Facebook, Twitter, Instagram and Pinterest.
Social networks that provide buttons like these might be able to use them to identify you, even if you did not use the button when browsing our website. We have no control over the process the social networks use to collect information relating to your browsing of our website and linked to the personal data they hold. Please consult the privacy policy of these social networks.
MANAGING THE COOKIES STORED ON YOUR DEVICE
You can decide whether cookies are stored on your device through the cookie setting tool available by clicking here, in the cookie banner or in the footer on dior.com
You can also configure your web browser as you wish, so that cookies are accepted and stored on your device, or conversely blocked.
The configuration process is different for each web browser. It is usually described in the browser’s help menu. We urge you to find out how to configure your browser. This will allow you to find out how to change your cookie preferences.
Please note: any changes you make to your web browser’s cookie acceptance or blocking settings may change your web browsing experience and the process of accessing services that require the use of these cookies. For example, if you block essential cookies you might no longer be able to place orders on our website.
What is the benefit of seeing special offers and advertising tailored to your browsing preferences?
The aim is to show you the most relevant offers and advertising. As such, cookie technology enables us to display content, in real-time, that is best suited to your fields of interest, as deduced from your browsing history on our website.
The interest you show in content displayed on your terminal when you consult a website often determines the advertising resources of this site, enabling it to provide its services, which are often supplied free of charge to users. You doubtless prefer to see offers and advertising that are relevant to you, rather than content that is of no interest to you at all. Similarly, both Dior and advertisers want their offers and advertising to be shown to Internet users that are likely to be interested in them.
In case of modification of this Policy, we will ensure that you are informed of these changes either by a special notice on our site, or by a personalised warning notably in the context of our newsletters.
Version updated on 7 September 2022